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Under review
Your account is being reviewed
You claimed a venue that's already on Outlas. Because that gives access to the venue's booking enquiries — real guests' names, emails and phone numbers — one of our team checks every claim by hand before the account opens.
One step is still yours
We haven't had a confirmation from your email address yet. Until it's confirmed your claim isn't in the review queue.
What happens next
- You confirm your email address The link we sent when you registered. Until that's done the claim doesn't reach a reviewer.
- We check the claim We make sure the account belongs to someone who really runs the venue. Usually a business email, the venue's website or its Instagram is enough.
- Your account opens You'll be able to sign in and manage the listing — photos, opening hours, booking links — and see your booking enquiries.
Reviews are done by hand, so they take a little time. If you haven't heard from us in a couple of days, chase us — it's a person, not a queue.
